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FAQ

快速尋找有關產品的常見問題和答案

  • Does the green power indicator (leaf) on the control panel not light up?
    Determine whether the power is on, if the power is on and the power indicator on the control panel does not light up, the control panel or power cord may be faulty.
  • Is the red filter replacement indicator on the control panel blinking or staying on for a long time?
    Indicates that a new Medi-Filter filter needs to be replaced.
  • After replacing the filter element, the red filter replacement indicator on the control panel is still on?
    Follow reset program instruction after replacing the filter.
  • Are Defender filters and activated carbon fibers washable?
    No. Defender filters and activated carbon wrap cannot be reused after washing with water.
Anchor 4
  • Does the green power indicator (leaf) on the control panel not light up?
    Determine whether the power is on, if the power is on and the power indicator on the control panel does not light up, the control panel or power cord may be faulty.
  • Is the red filter replacement indicator on the control panel blinking or staying on for a long time?
    Indicates that a new Medi-Filter filter needs to be replaced.
  • After replacing the filter element, the red filter replacement indicator on the control panel is still on?
    Follow reset program instruction after replacing the filter.
  • Are Defender filters and activated carbon fibers washable?
    No. Defender filters and activated carbon wrap cannot be reused after washing with water.
Anchor 1
Anchor 2
  • Does the green power indicator (leaf) on the control panel not light up?
    Determine whether the power is on, if the power is on and the power indicator on the control panel does not light up, the control panel or power cord may be faulty.
  • Is the red filter replacement indicator on the control panel blinking or staying on for a long time?
    Indicates that a new Medi-Filter filter needs to be replaced.
  • After replacing the filter element, the red filter replacement indicator on the control panel is still on?
    Follow reset program instruction after replacing the filter.
  • Are Defender filters and activated carbon fibers washable?
    No. Defender filters and activated carbon wrap cannot be reused after washing with water.
Anchor 3
  • Does the green power indicator (leaf) on the control panel not light up?
    Determine whether the power is on, if the power is on and the power indicator on the control panel does not light up, the control panel or power cord may be faulty.
  • Is the red filter replacement indicator on the control panel blinking or staying on for a long time?
    Indicates that a new Medi-Filter filter needs to be replaced.
  • After replacing the filter element, the red filter replacement indicator on the control panel is still on?
    Follow reset program instruction after replacing the filter.
  • Are Defender filters and activated carbon fibers washable?
    No. Defender filters and activated carbon wrap cannot be reused after washing with water.
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